Frequently asked questions
How is this different from other massagers?
Unlike ordinary vibrating massagers, the ReliefHands Pro uses bionic 5-finger technology that mimics real human hands — kneading, pressing, and gripping just like a professional masseuse.
What are the massage modes and intensity levels?
The massager offers 3 massage modes (Gentle, Medium, Deep Tissue) and 3 intensity levels. You can also combine these with 2 heat settings for 18 different combinations.
How does the heat therapy work?
The dual-zone infrared red light heat therapy offers two temperature levels — 40°C for gentle warmth and 45°C for deep muscle relief. Heat penetrates the cervical spine for faster recovery and improved blood circulation.
How heavy is the massager?
The ReliefHands Pro weighs only 760g — lightweight enough to wear comfortably for extended sessions without neck strain.
Is it cordless?
Yes, completely cordless. The 2000mAh battery provides up to 12 days of use (based on 10 minutes daily) and charges fully in just 20 minutes via USB-C.
How do I use the massager?
Simply place it around your neck, adjust the strap for a comfortable fit, and press the power button. Use the control buttons to select your preferred massage mode, intensity, and heat level.
How can I track my order?
Once shipped, you'll receive tracking details via SMS and email. You can also track your order on our website or contact us on WhatsApp.
How long will delivery take?
We deliver across India within 3-6 business days. Metro cities typically receive orders in 3-4 days, while remote areas may take up to 6-8 days.